How to Fix TM Sim Card Registration Failed Issue

5 Easy Steps to Fix TM SIM Card Registration Failed Issue in 2024

Many people run into problems during the Globe and TM Sim registration process. Common issues include errors from uploading large ID files, SIM registration failure, trying to register after the deadline, or having a scratched or dirty SIM card. Faulty or disconnected SIM cards are also frequent problems.

If you’re dealing with any of these TM SIM card issues, don’t worry. We’ve put together a simple, step-by-step guide below to help you fix them. Just follow the steps to get your SIM registered and working again.

How to Fix TM SIM Card Registration Failed Issue

If your device is having trouble registering your SIM card, try these steps to fix it.

Uploading Large IDs and Blurry Selfies

Sometimes, you might encounter issues when uploading your ID during SIM registration espacially if your selfie is blurry or the file size is larger than 2 MB. This can lead to registration failure.

  • Make sure your ID file is smaller than 2 MB. If it’s too large, try lowering the quality.
  • Ensure that the selfie you provide is less than 2 MB and is fully clear.
  • Your ID should be saved as PNG, JPG, HEIC, or PDF. If it’s not, you can use an online converter to change the format.
  • Double-check that your ID photo and selfie are clear, not blurry, and fully visible.
Uploading Resize ID and Clear Selfie

Incorrect Information

Ensure all details are entered correctly, including your mobile number, OTP code, name, and ID card number. Verify spelling to avoid errors. Sim card registration can fail due to incorrect information.

Registering a SIM After Deadline

If you don’t register your TM SIM by the deadline, it will be permanently deactivated and cannot be used again.

Faulty SIM Card Issues

A damaged or faulty SIM card can cause signal problems and may not work properly. Here’s what you can do in this case:

  • Visit a TM Service Center.
  • Replace your faulty SIM card.
  • Keep your existing mobile number.

Weak Signal and Service Issues

Registration may fail due to weak signals, poor internet, or service interruptions. If this happens, wait until the service is stable and try again. For weak signals, move to a location with a better connection and attempt registration again. It’s possible that your TM APN settings are incorrect, which can cause weak internet. Adjust your settings for better internet performance.

Other Ways To Solve TM SIM Card Registration Failed Issue – Easy Steps

Restart Your Phone

Restarting your phone can often fix SIM card registration problems. Here’s how to do it:

  • Press and hold the power button until the power off option appears.
  • Swipe the slider to the right to shut down your phone.
  • After a few seconds, press and hold the power button again to turn your phone back on.
Restart your phone

Reinsert Your SIM Card

Another way to fix SIM card registration issues is to reinsert your SIM card. First, turn off your phone and remove the SIM card from its slot. Look for any damage or dirt on the card. If everything looks fine, place the SIM card back into the slot, turn your phone back on, and see if the problem is fixed.

Reinsert your TM Sim Card

Activate Your TM SIM Card

If your SIM card isn’t activated, you might face registration issues. You can also visit our complete step-by-step TM SIM activation guide to easily activate your TM SIM card.

Update Your Network Settings

Updating your network settings can often fix SIM card registration problems. To do this, go to your phone’s settings, tap on ‘Network & Internet,’ and then choose ‘Mobile Network.’ Next, go to ‘Advanced‘ and select ‘Carrier Settings.’ Finally, tap ‘Update‘ to refresh your network settings.

Clean Your TM SIM Card and Device

Dust and dirt can build up on your SIM card and phone, leading to registration problems. To clean them, use a soft, dry cloth to wipe away any dust or debris gently.

Following the methods above can quickly fix your TM SIM card registration issues. If you face any other problems during the registration process, we’ll provide solutions below. If your SIM is damaged or lost, you can also replace your TM SIM card with the same number.

Video Guide on Fixing SIM Registration Issues

Video Guide on Fixing SIM Registration Issues

Frequently Asked Questions

SIM card registration can fail for several reasons, including:

  • Uploading large ID files
  • Missing the registration deadline
  • Using a scratched or dirty SIM card
  • Having a faulty or disconnected SIM card

These common issues can prevent successful registration.

If you don’t register your prepaid SIM card before the deadline, it will be permanently deactivated. Once deactivated, you won’t be able to use texting, calling, data, or any other mobile services.

To find out if your TM SIM is registered, just send a text with ‘SIMREG‘ to 8080. You’ll receive a confirmation message about your registration status.

No, you need to register your new SIM card first. According to the SIM Registration Act (Republic Act No. 11934), you must register your SIM before using it for calls, texts, or the Internet.

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