Easy Ways To Get TM SIM Replacement With Same Number in 2024
Losing your Globe or TM SIM card in the Philippines can be stressful, especially for online banking or shopping. Reasons include misplacement, damage, or theft. TM SIM registration makes replacing lost TM SIMs easier, as telcos already have your details.
If you want to replace your TM sim card with the same number, follow the instructions provided in the article below.
How To Replace TM Sim With Same Number in 2024
TM offers a simple SIM replacement service to maintain your current number, addressing the inconvenience of losing, damaging, or having it stolen. The following methods can be used to change your TM SIM with the same number easily.
Step 1: Report Lost or Stolen Sims to NTC
If your phone with a Globe or TM SIM card is lost or stolen, notify the National Telecommunications Commission. This operation blocks the device’s IMEI and prevents illegal usage.
Step 2: Request for TM Sim Deactivation
You have a few easy ways to temporarily deactivate your line without spending extra charges:
Step 3: Visit the Nearest Globe/TM Franchise for TM SIM Replacement
Step 4: Request for TM Sim Replacement Through GlobeOne App
SIM users can also request a TM SIM replacement through the GlobeOne app. Just follow the steps below:
Requirements to Replace TM SIM With the Same Number
If you need to replace your TM SIM card with the same mobile number, ensure you have the following items for a smooth replacement process.
| Reason for SIM Replacement | Requirements for Account Owners | Requirements for Authorized Representative (Postpaid only) |
|---|---|---|
| 4G LTE/5G SIM upgrade | Physical SIM card/eSIM voucher or device where eSIM was activated | Physical SIM/eSIM voucher or device where eSIM was activated |
| One (1) valid ID of the representative | ||
| Duly notarized Special Power of Attorney (SPA) | ||
| Defective/damaged | Physical SIM/eSIM voucher or device where eSIM was activated | Physical SIM/eSIM voucher or device where eSIM was activated |
| One (1) valid ID | One (1) valid ID of the customer and the representative | |
| Duly notarized Special Power of Attorney (SPA) | ||
| Lost/stolen | SIM bed / GCash Card / eSIM voucher (whichever is available) | SIM bed / GCash Card / eSIM voucher (whichever is available) |
| Duly notarized Affidavit of Loss with name, citizenship, address, and signature | Duly notarized Affidavit of Loss with name, citizenship, address, and signature | |
| Two (2) valid IDs presented during Affidavit of Loss notarization | Two (2) valid IDs presented during Affidavit of Loss notarization | |
| One (1) valid ID of the representative |
What are the Charges for TM SIM Replacement?
The fees for SIM replacement vary based on your subscription type and reason for replacement:
| Subscription Type | Reason for Replacement | Fee |
|---|---|---|
| Globe Postpaid | New SIM | Free |
| Damaged (Starting March 15, 2024) | P99 | |
| Lost | Free | |
| Stolen | Free | |
| Upgrade to LTE/5G | Free | |
| Upgrade to eSIM | Free | |
| Defective | Free | |
| Globe Load Tipid Plan | New SIM | Free |
| Damaged (Starting March 15, 2024) | P50 | |
| Globe Prepaid and TM Sim | New SIM (Starting March 15, 2024) | P50 |
| Upgrade to LTE/5G (Starting March 15, 2024) | P10 | |
| Defective | Free |
Complete Video Guide on How to Replace TM Sim With the Same Number
In this video, we provide a step-by-step guide on how to replace your TM SIM online, whether it’s a prepaid or postpaid SIM. You can easily follow the process to replace it.
